RCIC Membership Number: R512494 R706344

This Retainer Agreement (‘Agreement’) is between the client

AND

Mansouri Canadian Immigration Services, Inc. herein referred to as MCIS and/or the RCIC

Vancouver Downtown Office: 1177 West Hastings Street, Unit 1220, Vancouver, B.C., V6E 2K3

Mailing Address: P.O. Box: 92014 West Vancouver, BC V7V 4X4

Phone Number: 604-468- 5747

Email: info@mcisfirm.com, info@mansouri-immigration.com

Whereas
The Client(s) has requested Mansouri Canadian Immigration Services, Inc. (referred to as MCIS) a member of the ICCRC to arrange a one-time 30-minute to 60-minute phone consultation session for the purpose of assessing his/her situation and to provide him/her with professional advice with respect to Canadian Immigration Regulations with a one-time 30-minute on-the-phone–or other telecommunication means–consultation as the case might be.

Service to be provided by MCIS-In consideration of the fees paid and the matter stated above, MCIS agrees to do the following:

  • Arrange a time for the RCIC to speak with the Client(s) and their Designates to assess their case.
  • Verify the situation of the Clients under prevailing Canadian Immigration Law and Policy, and assist in the selection of the best-suited category for application purposes
  • Provide the client with information relevant to their desired area of Canadian Immigration Regulations and to answer to the client’s questions related to Canadian Immigration subject to the 30-minue time limit.

Billing Method

The Client(s) will be billed as follows:

A flat fee of $250.00 CAD for one consultation session of 30 minutes by phone or in-person as the case might be, to be arranged by the MCIS

The fee is non-refundable and is only for a one-time consultation.

The total fee of the consultation session will be paid by the client or the client’s designate to MCIS at the time of submitting the request for consultation.

If the client is not a Canadian resident, the client is not subject to tax on the amount paid in this Retainer Agreement.

Confidentiality

All information the Client(s) give to MCIS, will be kept confidential between the Client(s) and MCIS and any staff and/contractors.

No commitment 

It is agreed by the client that initial interviews, phone calls, and emails will not by themselves create a client-counsel relationship and will not make MCIS client’s representative. Any information MCIS receives during interviews, phone calls, or emails before client has properly retained MCIS, will be a general explanation of the Law and Regulations and should not, under any circumstances, be used for a self-represented application. If the client, after receiving advice from the RCIC decides to go on and prepare his/her application without the supervision of the RCIC and without a proper retainer agreement with the RCIC, the RCIC shall not and will not be responsible for any outcome and consequences of the application.

No Coercion or Undue Influence

In executing the within consultation agreement, the Client(s) acknowledges that he or she has had the opportunity to obtain, and has been advised to obtain, independent legal advice but notwithstanding such advice, the Client(s) has chosen to execute this agreement willingly and voluntarily without undue influence or coercion of any sort. The Client further confirms by executing this agreement that he or she understands all of the terms and conditions contained herein and has had an opportunity to review same before signing. The Client(s) also confirms

Agreement

The Client(s) may wish to have this agreement reviewed by another legal adviser or RCIC before signing.

If the Client(s) wants to proceed on the basis described above, he or she will fill the online consultation request from and submitted a copy of their ID. The client must pay the corresponding consultation fee outlined in this agreement before requesting a consultation session and read and agree with the terms and conditions herein.

Validation

The Client(s) acknowledge that they have read this Agreement, understand it, have obtained such independent legal advice as they deem appropriate, have sought translation and agree to be bound by its terms.

The Client(s) acknowledge that they have requested that the Agreement be written in the English language.

Addendum: Voice Recording and Audio Communication Disclaimer Not Unauthorized Voice Recording by Client

The Client and their Designate(s) are strictly prohibited from recording any conversations, meetings, phone calls, or any other audio communications involving MCIS, its employees, contractors, agents, or representatives, including but not limited to Hadi Mansouri and Hamed Mansouri, without the prior express written consent of MCIS. Any such unauthorized recording shall be deemed inadmissible and unenforceable as evidence in any dispute, legal proceeding, complaint, or claim against MCIS, its employees, contractors, agents, or representatives. Unauthorized recording may also constitute a breach of this Agreement, and MCIS reserves the right to take appropriate legal action in response.

 

Limited Acceptance of Direct Voice Notes from Hadi and Hamed Mansouri

The only audio communications that MCIS and its representatives will consider valid and binding are voice notes or audio messages directly sent by Hadi Mansouri or Hamed Mansouri to the Client. Any other recorded or transcribed voice message—whether from other employees, contractors, agents, or even third-party recordings of Hadi or Hamed Mansouri—shall not be recognized or relied upon by MCIS for any legal or contractual interpretation. The Client acknowledges that voice messages sent by any other MCIS team member, contractor, or staff do not constitute an official statement, advice, or representation of MCIS.

 

MCIS May Rely on Client’s Voice Notes

The Client acknowledges and agrees that MCIS, its representatives, and its legal counsel may rely on voice notes, audio messages, or recorded verbal confirmations sent directly by the Client to the official emails and phone numbers of MCIS as part of this Agreement. This includes any clarifications, approvals, instructions, or agreements the Client provides via voice communication. However, MCIS shall not be bound by any claim made by the Client alleging verbal assurances, instructions, or representations unless explicitly stated in a written document, email, or a voice note directly from Hadi or Hamed Mansouri.

 

No Claims Based on Alleged Verbal Communications

The Client expressly waives any right to allege, claim, or introduce as evidence any verbal statement, discussion, or communication not explicitly documented in writing (email, letter, or contract) or not contained in a direct voice note from Hadi or Hamed Mansouri. This waiver includes but is not limited to claims of verbal misrepresentation, unauthorized commitments, or reliance on informal discussions with any MCIS team member or representative. The Client acknowledges that MCIS operates under a strict written communication policy and that any oral representations made by individuals other than Hadi or Hamed Mansouri shall be considered invalid and non-binding.

 

Legal Consequences for Breach

Any breach of this clause, including unauthorized recording or false claims based on verbal communications, shall constitute a material breach of this AgreementMCIS reserves the right to immediately terminate its services without refund, and the Client may be held liable for damages resulting from any misuse, misrepresentation, or unauthorized dissemination of voice recordings. Additionally, the Client acknowledges that any unauthorized recording or misuse of MCIS’s voice communications may give rise to legal claims, including but not limited to breach of contract, defamation, and invasion of privacy.