CONSULTATION AGREEMENT

RCIC Membership Numbers: R512494 and/or R706344

This Retainer Agreement (“Agreement”) is between:

The Client
AND
Mansouri Canadian Immigration Services, Inc. (“MCIS” and/or “the RCIC”)

Vancouver Downtown Office:
1500 West Georgia Street, Unit 1300, Vancouver, B.C., V6G 2Z6

Mailing Address:
P.O. Box 92014, West Vancouver, BC V7V 4X4

Phone: 604-468-5747
Email: info@mansouri-immigration.com, mcis.immigration@gmail.com

Whereas

The Client has requested that MCIS, a licensed member of the College of Immigration and Citizenship Consultants (CICC), arrange a one-time, 30-minute consultation session by phone or other telecommunication method. The purpose of this consultation is to assess the Client’s situation and to provide professional advice with respect to Canadian immigration laws and regulations.

Services to Be Provided by MCIS

In consideration of the consultation fee paid, MCIS agrees to:

  1. Arrange a mutually convenient time for the RCIC to speak with the Client and/or the Client’s Designate(s).

  2. Verify the Client’s situation under applicable Canadian Immigration Law and Policy, and assist in identifying the most appropriate immigration category.

  3. Provide immigration-related information and respond to the Client’s questions within the 30-minute consultation period.

Billing Method

  • The Client will be billed a flat fee of $250.00 CAD for one (1) consultation session of exactly 30 minutes.

  • This fee is strictly non-refundable, regardless of the outcome or whether the Client chooses to proceed with any future application.

  • The full consultation fee must be paid by the Client or the Client’s Designate at the time of booking.

  • Clients residing outside Canada are not subject to Canadian taxes for this Agreement.

Confidentiality

All personal information provided by the Client will remain confidential between MCIS, its employees, contractors, and agents.

No Commitment

Initial interviews, emails, phone calls, and consultations do not create a client–counsel relationship, nor do they appoint MCIS as the Client’s representative. Any information provided during the consultation is general guidance only and must not be used to prepare a self-represented application without a full retainer agreement.

If the Client proceeds independently after the consultation, MCIS bears no responsibility for the outcome of any application.

No Coercion or Undue Influence

By signing this Agreement, the Client acknowledges:

  • They have had the opportunity to obtain independent legal advice.

  • They enter this Agreement voluntarily and without undue influence.

  • They understand all terms and conditions prior to signing.

Agreement

The Client may seek another legal adviser or RCIC to review this Agreement before signing.

To proceed, the Client must submit the online consultation request form, provide ID, pay the consultation fee, and agree to all terms herein.

Validation

The Client acknowledges that they:

  • Have read and understood this Agreement,

  • Have sought translation or advice as needed,

  • Agree to be fully bound by all terms,

  • Request that the Agreement be written in English.

VOICE RECORDING AND AUDIO COMMUNICATION POLICY

Strict Prohibition on Recording

The Client and any Designate(s) are strictly prohibited from recording the consultation session in any form (audio, video, screen-recording, third-party recording, transcription tools, or any other method) without the prior express written consent of MCIS.

Any unauthorized recording is:

  • A material breach of this Agreement,

  • Inadmissible and unenforceable as evidence,

  • Grounds for immediate termination of services without refund,

  • Potentially subject to legal action including damages, breach of contract, defamation, and privacy violations.

Limited Acceptance of Voice Notes from Hadi or Hamed Mansouri

Only voice notes or audio messages directly sent by Hadi Mansouri or Hamed Mansouri to the Client are considered valid communications.
Any other recorded or transcribed message does not represent MCIS.

MCIS May Rely on Client’s Voice Notes

MCIS may rely on any voice notes, audio messages, or verbal confirmations recorded and sent directly by the Client to MCIS’s official phone numbers or emails.

However, MCIS will not be bound by any alleged verbal assurances unless provided in writing or in a direct voice note from Hadi or Hamed Mansouri.

No Claims Based on Verbal Communications

The Client waives all rights to:

  • Make claims based on alleged verbal statements

  • Rely on oral discussions not documented in writing

  • Introduce any undocumented verbal communication as evidence

MCIS operates under a strict written-communication policy.

Legal Consequences for Breach

A breach of the recording or verbal-communication clause may result in:

  • Immediate termination of services without refund

  • Legal action for damages

  • Additional claims relating to unauthorized use, sharing, or publication of voice communications